Operations Manager - Head Office

Posted On Tuesday, 15 October 2013 00:27 Published by eProp Commercial Property News
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Aim of the position:
Responsible for planning, organising, and directing the operations activities. Procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.

Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.

Core Job Description and Responsibilities:

? Assists Senior Management in developing short and long term goals and plans
? Draws up long term budget projections for operations
? Assists in developing policies and procedures for operations.
? Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
? Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
? Liaises with tenants with regards to operational problems.
? Responds to emergency call outs.
? Day to day running and control of Tenant complaints including Soft Services Contractors, Utilities Call Centre and Maintenance
? Authorises of invoices for payments.
? Issues tender documents.
? Calculates operational costs for charge out to the tenants ensure recoveries where appropriate
? Manages space planning. Ensures that the building layout will accommodate present and future operational and space requirements.
? Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
? Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate. 
? Ensures that facility operations are in compliance with established procedures, policies, regulations and codes.
? Conducts scheduled inspections of security systems and implements improvements as necessary.
? Responsible for ensuring the efficient and cost effective administration of Centre operations.
Creates safety awareness and arranges training for staff in Health and Safety.Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.

The Ideal Candidate

The ideal candidate for the position must satisfy the following criteria:
? Have strong project management skills excellent leadership abilities.
? Able to organize, coordinate, and direct team activities.
? Strong problem solving skills.
? Strong leadership and staff development skills
? Excellent communication skills (verbal and written)
? Customer services oriented
? Organized and ability to multi task
? Full computer literacy
? Project management skills
? High level of accuracy and decision making

Preferred Skills and Abilities:

? Matric Plus relevant tertiary qualification in Facilities /Property studies
? Additional related maintenance and operations management training preferred.
? Excellent understanding of Facilities or Property management procedures.
? Knowledge of budgeting, service contracts, and leasing agreements.
? Five or more years of related experience, with at least two or more years of supervisory experience.

In application please send a detailed CV to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later
than 16:30 Tuesday 22 October 2013. For enquiries contact Nhlanhla on 011 282
2500.

Correspondence will only be entered into with shortlisted candidates. Should
you not hear from this office 2 weeks after the closing date, kindly consider
your application unsuccessful.

Additional Info

  • Career Level: Senior (5+ years of experience)
  • Education Levels: Non Specified
  • Number of Positions: 1
  • Location: Johannesburg
  • Job Type: Full time
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