New CBD parking management system

Posted On Wednesday, 02 May 2001 03:01 Published by
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FOLLOWING a comprehensive tender process, the Cape Town Partnership has announced that the parking tender committee of the Partnership had identified Bulwark Parking as the preferred bidder

FOLLOWING a comprehensive tender process, the Cape Town Partnership has announced that the parking tender committee of the Partnership had identified Bulwark Parking as the preferred bidder to manage kerbside parking in a pilot area of the city. The contract is subject to certain conditions being fulfilled and the tender should be finalised by 04 May. Bulwark currently manages over 25 management contracts in four countries and handles over 910 000 parkers per month across 19 400 parking bays.
This announcement follows an agreement which was signed early in April between the City of Cape Town Council and the Cape Town Partnership to introduce a new kerbside parking management system for the central city of Cape Town.
Six companies tendered for the contract, which will be awarded for a year in a trial area of the city. The tenders were adjudicated on a wide range of issues, including track record, use of technology, approach to on-site management and staffing. The new system will be introduced from June 2001, and will see 50 uniformed, identifiable parking marshals on the streets of the central city, managed by zone managers, all of whom will be employed by the contractor who in turn will be managed by the Partnership. The service is designed as an effective and user-friendly service to motorists and tourists alike.
In terms of the agreement, the new marshals - effectively traffic wardens - will be trained by the Traffic Department, and will be engaged to offer two services: a convenience service for those people who do not have a cashcard to pay for parking, and secondly, a compliance service which means that if motorists overstay their welcome, they will either be fined or may be clamped, depending on the offence concerned. The plan will be operational during office hours from Monday to Saturday.
Cape Town Partnership CEO Michael Farr said that the parking system was devised in consultation with the City following a wide ranging public user survey, which identified public parking as one of the major deterrents to visiting the CBD. "The accessibility of parking, the purchase of cashcards and the constant harassment by so-called 'informal parking attendants' were the three major complaints. The new system is designed to help solve all three problems."
Councillor Kent Morkel, the City of Cape Town's Executive Committee member responsible for Economic Development, Tourism and Property, said the City would continue to provide practical support to the Cape Town Partnership. "We have exactly the same objectives," he said. "We are all committed to making Cape Town a well-governed, modern and exciting city that can take its rightful place as a world-class destination."
Although the marshals will have cashcards in their possession for the benefit of motorists, they will not be permitted to ask for tips to "watch cars", nor will they be allowed to offer any kind of other service, such as carwashing.
The only fee motorists will pay is for the amount registering on the parking meter, which motorists can either elect to pay themselves if they have a cashcard, or the marshal can use his or her card and motorists can simply pay them the same amount. In other words, the management of parking in Cape Town's CBD will not cost motorists anything more.
"Furthermore," said Farr, "all marshals will have to wear a photo-ID which identifies them as bona fide service providers of the Partnership. A special 0800 number will also be set up which will allow the public to communicate directly with the Partnership should any marshal engaged by the Partnership not comply with these conditions."
The system will be introduced for a one-year period in a pilot area in the CBD, extending from Hans Strijdom Avenue to Buitensingel, and from Buitengracht to Burg Streets. This area was identified as the major hotspot in the city following input from motorists, retailers, the Traffic Department and Central City Improvement District personnel. This pilot area will serve as a model parking precinct, and lessons learned from this experience will serve as a basis for the effective management of kerbside parking throughout the central city and perhaps eventually throughout the metropole.
Income from parking will accrue to the City, the Partnership and its contractor in terms of a revenue-sharing clause in the contract


Publisher: Cape Business News
Source: Cape Business News

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