Khayelitsha home owners access title deeds for the first time

Posted On Thursday, 21 November 2019 15:00 Published by
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A free advice centre is helping to facilitate formal residential property transactions in Cape Town’s largest township, Khayelitsha.


The Transaction Support Centre (TSC) has engaged with over 300 residents to-date and provides buyers and sellers with critical services to transact formally in the residential resale market.

The project was set‐up by the Centre for Affordable Housing Finance in Africa (CAHF) and 71point4 in July 2018 and is supported by the pro bono conveyancing services of Abrahams & Gross attorneys and Norton Rose Fulbright. Initially funded by the National Treasury's Cities Support Programme, the project is now backed by TUHF21, Cities Alliance and the Mastercard Foundation.

Together they are tackling property-related issues within the country’s sizeable affordable housing market of homes valued at less than R600,000, which accounts for close to 60% of South Africa’s residential property market.

Title deeds offer wealth creating potential for homeowners and society

Access to clean, undisputed title deeds unlocks real value for home owners with wealth creating potential and also removes the risk inherent in the informal property sales market. It also enables mortgage growth in the country which not only impacts on household wealth but also positively impacts on society at large.

As of mid-November 2019, the centre’s work has started to bear fruit and they have successfully finalised 22 cases including handing over eleven title deeds with a further 55 transfers currently in progress.

The process takes months and relies on active partnerships with the City of Cape Town, the Western Cape Department of Human Settlements, and their conveyancing partners Abrahams & Gross and Norton Rose Fulbright.

Challenges in informal property market are numerous

The difficulties to regularise title and hand over a title deed to the rightful property owner are complex, time consuming and expensive. 

“We became involved at the outset in 2018 to assist the TSC to give effect to the transfer by running the conveyancing process for them,’ says Abrahams & Gross director, Nicholas Hayes.

“The challenges are numerous as often they will involve deceased estates, multiple heirs and scenarios where the property has been bought and sold a few times without the formal process being undertaken. This results in cases where the actual title deed holder is not the seller and the purchaser who is now trying to formalise this process is both out of pocket and cannot effect transfer.

“Many of the properties also have illegal structures and outstanding rates and water accounts which then need to be addressed. These scenarios present major practical problems that ordinarily would have exorbitant conveyancing fees attached to rectify the situation,” says Hayes.

Cutting the red tape around property transactions

What started as a centre to support the resale market has grown into a hub that assists with all title deed issues in informal areas ranging from regularising historical informal cash sales, effecting deceased estate transfers, assisting with the primary transfer title deed backlog with government, drafting of Wills, helping residents access housing and building subsidies, to mention a few of their daily tasks.  

“Nicholas Hayes is one of two primary conveyancers on the project at the moment,” says 71point4’s Lisa Hutsebaut. “We instruct him on a range of matters, from deceased estate transfers to title deed rectifications to regularisation of cash sales. Without the pro bono support of Abrahams & Gross the TSC would not be able to deliver its service at all.”

Difficult but rewarding work


Of the eleven new proud legal owners of their properties, several are now able to access building subsidies which the TSC is further assisting with so that they can add value to their property.

The pilot project has funding until mid-2020 and has shown just how effective a support centre like this can be in resolving the myriad of title deed issues in informal areas. “I believe there is scope to roll out centres like this nationwide with the right buy in from government and the right support for the project,” concludes Hutsebaut.

Hayes concurs: “There is a real need to provide effective property and conveyancing services to the affordable housing market. Having real title and ownership to your own property is a life-changing experience that enables people to take pride in their homes, maintain them, provide finance for their family and progress in life.”

The TSC’s task of assisting lower-income groups to have access to efficient, safe and legal processes, and thereby unlocking the value of their property as a pathway to prosperity, is working.

Last modified on Friday, 22 November 2019 15:23

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